Customers can contact the following BOI customer care numbers to report their queries, grievances, complaints, etc. Given below are the toll-free numbers which can be contacted for reporting any issues regarding any BOI banking product:
- 1800 220 229
- 1800 103 1906
- (022) – 40919191
- 022-66684444
Credit Card Customer Care:
If you have queries or issues regarding your credit cards, then you can contact on the contact numbers given below:
- All types of Enquiry - Toll-Free: 1800 220 088, Land Line: (022) 40426005/40426006
- Hot Listing (Deactivating Card) - Toll-Free: 1800 220 088, Land Line: (022)40426005/40426006
- Merchant Enrolment - Land Line: (022)61312937
Debit Card / Savings Account Customer Care:
If you have queries or issues regarding your savings accounts and debit cards, then you can contact the contact numbers given below:
- For general queries - (022)40429036, (080)69999203
- For hot listing or deactivating your debit card –
- Toll-free: 1800 425 1112
- Land Line: (022) 40429123 / (022)40429127
- Chargeable numbers: (044) 39113784 / (044) 71721112
- All types of Enquiry - Toll-Free: 1800 220 088, Land Line : (022) 40426005/40426006
- For RTGS related issues: (022) 67447092 / 93
- For NEFT related issues: (022) 61312984/61312992/61312997
- For residents residing outside India, then they can call on the given number to report their queries: +91 22 40919191
Bank of India Customer Care Email IDs:
If a customer wants to contact the bank via email queries, grievances, or complaints, the following email IDs can be used:
- For general queries or inquiries, customers can email the bank representatives on the given below email ID: BOI.CallCentre[at]bankofindia[dot]co[dot]in
- For issues regarding credit or debit cards, customers can mail their queries on the given below email ID: boi[dot]customerservices[at]oberthur[dot]com
- For hotlisting or deactivating the card, customers can mail on the given below email ID: PSS[dot]Hotcard[at]fisglobal[dot]com
- For RTGS related issues, customers can mail on the given below email ID: Rtgs[dot]boi[at]bankofindia[dot]co[dot]in
- For NEFT related issues, customers can mail on the given below email ID: Boi[dot]neft[at]bankofindia[dot]co[dot]in
